Austin Wilcox is a Transaction Coordinator for team TRELORA. Behind every smooth transaction is a detail oriented professional prepared to dot every i and cross every t on your behalf. If the going gets tough or your deal hits a rough patch, it is even more important to have a savvy transaction coordinator on your side. Hiring top talent for this role is a priority for us, and we know you'll love our go-to TCs as much as we do.
What does it mean to you to be part of TRELORA?
I am extremely grateful to be part of a company that is creating the future of real estate.
What do you like about working at TRELORA?
I like the team approach TRELORA practices. The employees here are super talented and when we all come together, we are unstoppable.
How do you try to leave people better?
I strive to give people a positive experience they will always remember.
Name 3 of your core values.
1) Family + Friends
Tell us about your best TRELORA experience.
My best TRELORA experience so far was when I found out we've saved customers almost $20,000,000 in commission fees to date. That's a whole lotta money!
Tell us about a work-related challenge you have overcome.
As a service professional, I have come across my fair share of frustrated or even angry customers; often miscommunication or a lack of understanding is at the heart of the issue. I have learned to diffuse client frustration by seeking first to understand, then to offer information and education. Clients need a listening ear - not judgment.
If you weren't revolutionizing the real estate industry, what would you be doing?
At present I can't imagine being anywhere else!
Read any good books lately?
7 Habits of Highly Effective People. I would highly suggest this book to anyone who wants to be more effective in work and in life.
Pets? Family? Hobbies?
I have a beautiful wife named Bethany and a spoiled cat named Fefe.
Next time you save $12k (or more) on your personal real estate transaction, how will you spend your dough?
I will buy a shiny new Jeep Wrangler.
If you're thinking of making a bold career move, learn more about joining our team of change-architects. We're innovating the real estate industry one transaction at a time - and we're looking for a few good movers & shakers.