Frequently Asked Questions
What is Trelora?
Trelora is a full-service discount real estate agency. When you work with us, you get best-in-class customer service, a team of expert agents that closes hundreds of deals per year, a proprietary technology platform that puts you in the driver’s seat.
How is Trelora different from other brokerages?
Trelora is a modern real estate brokerage. Our top-rated agents help you buy or sell any home while saving you thousands.
With Trelora, you get:
Great service: Check out our reviews from hundreds of happy past clients. We are happy to connect you directly with references upon request.
Affordable fees: Sellers pay a low fair fee and save $10,000 on average. Buyers pay nothing, and get up to $2,500 cash back when bundling mortgage and title.
Top agents: Our local agents specialize in each step of your sale, so they see 20x as many transactions as the national average. You get an expert at each stage of your transaction.
Modern technology: We streamline the transaction with proprietary technology, making the process simple and transparent.
How is Trelora different from other discount brokerages like Redfin?
We deliver better service while charging sellers substantially less than Redfin does, and giving our buyers much bigger refunds. Because of our technology, our agents gain experience faster than any others, and are available 7 days a week to help you with their industry-leading expertise.
Fees & Commissions
How do buyer refunds work?
Buyers who bundle mortgage and title receive $2,500 back at closing. You get streamlined, stress-free service with our one stop shop, and cash back. Win win.
Do I have to pay taxes on my refund?
Nope. Your refund isn’t considered income, so it is not taxable.
What is Trelora’s listing fee?
Sellers pay only one fair fee of 1% vs the traditional 3%. This fee is collected out of the proceeds at closing, so we only get paid if you do. There are no hidden fees.
What does the listing fee cover? Are there any hidden charges?
There are no hidden charges. Our fair fee covers everything a traditional agent would provide.
We advertise your home in the MLS and on Zillow, Redfin, Trulia, Realtor.com and 100’s of other sites.
We post and advertise your home on social media to attract buyers.
We send out a professional photographer to take pictures of your home so we can highlight the best features.
You’ll work very closely with a team of experienced agents — they are experts in pricing, negotiating, and contracts. They’re going to be there to guide you through the entire transaction, and are going to negotiate fiercely on your behalf to successfully sell your home.
How do you do it so cheap?
We have built our own software and tools that make our agents more efficient. That means they can work on more transactions while providing awesome customer service, all without needing to take a big fee.
Do I need to pay anything upfront?
Nope! For buyers, the only time we exchange money with you will be when we send you a check after closing. For sellers, our low fair fee will be paid from the proceeds when your sale closes.
Who is on my Trelora team?
Your team includes experts at each stage of the process, from pricing to negotiation and from showings to inspections. Please visit the team page to meet the individuals who will be serving you.
How can I schedule a showing or tour of a home?
Head over to search to find the home you’re interested in and submit a showing request, or give us a call any time.
How can I schedule a listing consultation?
Visit trelora.com/sell and enter your address to book a free consultation with a pricing expert in your area.